Introduction

This privacy policy (the “Policy”) applies to CrowdPad Inc., the Crowdpad.io and Kendal.ai website, the CrowdPad Platform, mobile application (“App”), and associated products and services (collectively, our “Services”).

As used in this Policy, “personal data” means any information that relates to, describes, could be used to identify an individual, directly or indirectly.

Applicability: This Policy applies to personal data that CrowdPad collects, uses, and discloses and which may include: (i) data collected through the Services, (ii) data collected through CrowdPad websites, and (iii) data collected from third-party sources. Third party sources may include, but not be limited to: public databases, commercial data sources, and the public internet. When you make purchases, we use third-party payment processors to collect credit card or other financial information. CrowdPad does not store the credit card or payment information you provide, only confirmation that payment was made.

Definitions: Through this Policy, You, or Your means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Company (referred to as either “CrowdPad”, "the Company", "We", "Us" or "Our" in this Agreement) refers to CrowdPad Incorporated. Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

CrowdPad takes the privacy of your data very seriously.

For any questions about how we use your data or to exercise your rights over your data, you can contact us at: joel@crowdpad.io

If you do have questions, we’d ask you to read this policy first as we hope it’s clear and comprehensive.

For purposes of the applicable data protection laws, CrowdPad is the "data controller". This means that CrowdPad determines the purposes for which and the manner in which, your data is processed. This privacy policy applies to our use of any and all data collected by us or provided by you.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While interacting with the Services, You may provide certain personally identifiable information that could be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Your name for the Services

• Text or image prompts you input into the Services, or public chats you maintain on the service

• Your IP address

• Usage Data

• Tracking Technologies and Cookies

• Contact Information

• Organizational Information like your company title

• Your Email

• Cookies

• Other data that you elect to send to CrowdPad

Use of Your Personal Data

CrowdPad may use Personal Data for the following purposes:

• To provide, maintain, and improve our Service, including to monitor the usage of our Service.

• To manage Your account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Sharing of Your Personal Data

We may share Your personal information in the following situations:

• With Service Providers, Third Party Vendors, Consultants, and other Business Partners: We may share Your personal information with these parties in order to provide services on our behalf, monitor and analyze the use of our services, contact You, and for the reasons stated in the Agreement. Service Providers to monitor and analyze the use of our Service, to contact You.

• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

• With Law Enforcement: Under certain circumstances, CrowdPad may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). To the extent we receive a request from Law Enforcement for Your personal data, we will promptly notify You and provide You with a copy of the request, unless we are legally prohibited from doing so.

• With Other Parties in order to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of the Company

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of Users of the Service or the public

  • Protect against legal liability

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

How we collect data

We collect data in the following ways:

Data is given to us by you, for example:

• when you contact us through the Website, by telephone, post, email or through any other means;

• when you submit our user research Typeform; and

• when you express interest in using our Services.

• when you verify face ID or choose a profile picture or choose to upload any posts through the provision of access to the camera and gallery.

Data analytics from you. We will collect your data via cookies, in line with Cookies Policy.

Data is received from third-party sources for example, LinkedIn and Google.

Keeping data secure

We have robust access controls in place and we will use technical and organizational measures to safeguard your data.

Technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your data, please let us know immediately by contacting us via this email address: joel@crowdpad.io

Your Rights

You have the following rights in relation to your data:

Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

• Right to rectify - the right to have your data rectified if it is inaccurate or incomplete.

• Right to erase - the right to request that we delete or remove your data from our systems.

• Right to restrict our use of your data - the right to "block" us from using your data or limit the way in which we can use it.

• Right to data portability - the right to request that we move, copy or transfer your data.

• Right to object - the right to object to our use of your data including where we use it for our legitimate interests.

To make inquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this email address: joel@crowdpad.io.

If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

Transfers outside the European Economic Area

Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (“EEA”). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA.

We will only transfer data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data for example, by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission.

To ensure that your data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your data with. This ensures your data is treated by those third parties in a way that is consistent with the data Protection Laws.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

CrowdPad may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of CrowdPad. data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.

We may also disclose data to a prospective purchaser of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Policy Information

CrowdPad reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations. You may contact CrowdPad by email at joel@crowdpad.io

This privacy policy was last updated on 22 May 2023.